You're the COO of a regional hospital. A ransomware alert just hit your EHR. IT has isolated three systems but can't confirm if patient data was exfiltrated. Surgeries are scheduled to start in 90 minutes. Walk me through your first calls.

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You're the COO of a regional hospital. A ransomware alert just hit your EHR. IT has isolated three systems but can't confirm if patient data was exfiltrated. Surgeries are scheduled to start in 90 minutes. Walk me through your first calls.

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