You're VP product. The mobile team just shipped an update that's bricking Android devices for about 0.5% of users. Support tickets are piling up. Google is asking questions. The team lead wants to push a hotfix in three hours. What do you approve and what do you escalate?

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You're VP product. The mobile team just shipped an update that's bricking Android devices for about 0.5% of users. Support tickets are piling up. Google is asking questions. The team lead wants to push a hotfix in three hours. What do you approve and what do you escalate?

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