There is more of this guide.
Practice
104 questions- SituationalYou’re on-call. A deploy 20 minutes ago is causing a 2% error-rate spike and customer complaints are spiking on social. Your deploy engineer is out sick. Rollback will take 40 minutes; a forward-fix might take 15 but you’re not sure. Walk me through your next 30 minutes.
- SituationalYou're head of customer success at a SaaS company. Your largest customer, 18% of ARR, just emailed your CEO saying they're canceling in 30 days over a data pipeline failure that's corrupted their dashboards for two days. Your CEO forwards it to you at 8am. What do you do today?
- SituationalYou lead safety at an AI lab. A researcher just showed you that your newest model reliably produces a specific class of harmful outputs that your internal evals missed. Launch is in six days and marketing is pre-briefed. Walk me through the next 48 hours.
- SituationalYou're an eng manager. Your on-call pages you at 2am: a database migration is 40% complete, has stalled, and the rollback script has a bug. The senior engineer who wrote both is on a flight. Your SRE lead is on the line. What do you do in the first 20 minutes?
- SituationalYou're VP product. The mobile team just shipped an update that's bricking Android devices for about 0.5% of users. Support tickets are piling up. Google is asking questions. The team lead wants to push a hotfix in three hours. What do you approve and what do you escalate?
- SituationalYou lead security at your company. A journalist emails at 6pm Friday with a detailed, accurate story about a red-team finding your company hasn’t publicly disclosed. They’re publishing Monday morning. Your head of comms is on PTO. You report to the CTO. What do you do tonight?