You've just been promoted into your first AGM role at an 800-room unionized convention hotel after five years at a non-union boutique. In week one, a shop steward mentions that your predecessor 'did things a certain way' around scheduling. How do you establish yourself in the first sixty days?

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You've just been promoted into your first AGM role at an 800-room unionized convention hotel after five years at a non-union boutique. In week one, a shop steward mentions that your predecessor 'did things a certain way' around scheduling. How do you establish yourself in the first sixty days?

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