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Communication & influence · Executive presence

At a public hearing on your plant's air-permit renewal, an environmental group has just presented emissions data and the room, including the permitting agency, is watching to see if you stonewall. You have five minutes at the podium. How do you use them?

0of ~160 wordsAbout a minute spoken
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I use the first minute to concede everything that's true, because the fastest way to lose a permitting agency is to dispute a number they can check — if the group's data is accurate, I say so, and I say where ours agrees.

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