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Ethics & accountability · Ethical pushback

A legitimate large loss is fully covered, but you're told to keep requesting marginal documentation to delay payment and pressure the claimant toward a lower settlement. The tactic is common on your team. What do you do?

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A legitimate large loss is fully covered, but you're told to keep requesting marginal documentation to delay payment and pressure the claimant toward a lower settlement. The tactic is common on your team. What do you do?

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