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Ethics & accountability · Ai accountability

An AI model your team deployed to triage and settle small claims turns out to be systematically lowballing a subset of policyholders below what their files support. You championed the model. What now?

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Automating a decision doesn't move the duty off me — I sponsored it, so the underpayments are mine to fix.

The full answer: structure, worked example, likely follow-up.

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