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Ethics & accountability · Owning failure

You approved a switching order that de-energized the wrong feeder and dropped power to a hospital's block for several minutes before backup kicked in. Walk me through what you do in the hours and days after.

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First, restore and confirm — verify the hospital is back on primary, that their generators carried the gap, and that no patient-care system faulted; I call their facilities desk directly rather than assume.

The full answer: structure, worked example, likely follow-up.

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