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Ethics & accountability · Ai accountability

Your team deployed an AI chatbot to answer candidates' questions during high-volume hiring, and you learn it's been confidently giving wrong information about pay, visa sponsorship, and start dates, and some candidates made decisions on it. Who owns this, and what do you do?

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We own it, not the bot, because we deployed a system speaking for us to candidates about material terms, and confident wrong answers on pay, sponsorship, and start dates are decisions people can't safely make wrong.

The full answer: structure, worked example, likely follow-up.

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