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Ethics & accountability · Balancing user vs business interest

You're acting as a dual agent for both buyer and seller on a deal. The seller privately tells you the lowest number they'd accept. The buyer, who trusts you, is about to offer well above it. What are you obligated to do?

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Dual agency changes what I'm allowed to do: once both parties consented to it, I owe each of them confidentiality on their bargaining position, which means I cannot disclose the se…

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