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Judgment & ambiguity · Decisions under uncertainty

A production bug is intermittent — it reproduces maybe one in fifty times and never in staging — and a customer is escalating. You can ship a plausible fix you can't fully verify, or hold until you reproduce reliably. What do you do?

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I ship the plausible fix only if I can make its correctness observable in production, and never as a substitute for understanding.

The full answer: structure, worked example, likely follow-up.

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