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Judgment & ambiguity · When to escalate

You realize a product you’ve been recommending may not actually suit a segment of clients you’ve already sold it to — the risk profile is a worse fit than the paperwork suggests. You’re not certain it’s a mis-selling problem. At what point does this leave your desk, and what do you do first?

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The instant a possible suitability problem could affect clients already sold, it leaves my desk — conduct issues are precisely the ones you never quietly manage, because the incent

The full answer: structure, worked example, likely follow-up.

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