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Judgment & ambiguity · Decisions under uncertainty

You're an analyst on an engagement and a client change request is worded ambiguously — one reading is a quick config tweak covered by the contract, the other is a week of custom build that isn't. Your senior is out for two days. Do you start building, or wait?

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I don't guess and start building the expensive interpretation on my own read — a week of custom work I might have to throw away, on scope we may not be paid for, is exactly the wrong thing to do quietly.

The full answer: structure, worked example, likely follow-up.

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