Coach note
Interviewers ask this kind of question to surface how you think, not what you remember. The strongest answers are specific, calmly told, and end on what changed.
On-call & incidents · Mitigation vs root cause tradeoff
You've identified the problem: a bad config change. You can revert it in 2 minutes or spend 15 minutes tweaking it to fix the issue properly. The service is degraded but not down. What do you choose?
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