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Situational questions test reasoning under hypothetical pressure. Interviewers want to see the constraints you name, the trade-offs you choose, and the assumptions you flag.

Situational · Crisis Response

You run distribution operations for a mid-size electric utility. An ice storm has knocked out power to 40,000 customers, damage assessment is maybe a third complete, and the mayor's office is demanding restoration times for the evening news. Mutual aid crews are eight hours out. What do you do in the next two hours?

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I’d resist publishing precise restoration times before damage assessment supports them — an overpromised ETR destroys credibility for the rest of the event.…

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Concepts behind this questionThe first hour of a crisis: stabilize, learn, communicate
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