You're an associate account manager. A client just mentioned in passing that they're also talking to your main competitor about a project similar to what you're proposing. Your account lead is on vacation this week, and you have a check-in call with the client tomorrow. How do you handle this?

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Stay specific. One example, told well, beats three told fast. Make your decisions visible — what you chose between. End on what changed, for whom.

You're an associate account manager. A client just mentioned in passing that they're also talking to your main competitor about a project similar to what you're proposing. Your account lead is on vacation this week, and you have a check-in call with the client tomorrow. How do you handle this?

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