Coach note

Interviewers ask this kind of question to surface how you think, not what you remember. The strongest answers are specific, calmly told, and end on what changed.

Vendor negotiation · Opening anchor

You're rebidding a portfolio-wide HVAC maintenance contract where the incumbent knows your switching costs are high. Walk me through your opening position.

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Against an incumbent who knows I'm sticky, the opening has to prove the stickiness is weaker than they think.

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